You Thought You Knew Us. We're Flattered.

Walmart's release introducing its 'Walmart. Who knew?' campaign, worth studying for how a Fortune 500 retailer writes an entire announcement as a first-person letter instead of a standard press release.

Issued by
Walmart
Date
Jun 6, 2025
Industry
Retail
Read it at walmart.com

Checked against the source on Sep 23, 2026.

The release, as issued

310 words, copied from walmart.com on Sep 23, 2026. The text belongs to Walmart.Found by searching site:corporate.walmart.com for 2025 campaign press releases and opening the You Thought You Knew Us rebrand campaign announcement

You Thought You Knew Us. We're Flattered.

Dear America,

We’ve been called a lot of things. A big-box store. A budget hero. Your go-to place for all your weekend errands.

You’ve known us for years. Decades. We’re flattered.

But here’s the thing: we’ve changed. A lot.

And we think it’s time to reintroduce ourselves.

We still do what we’ve always done — but we’ve also been busy.

Behind the scenes, we’ve become one of the most innovative retailers in the country. We’ve built a shopping experience that’s faster, smarter, more flexible and more digital than ever before to make things easier when you shop with us.

We now have:

- More than half a billion items available online and in our app

- Express Delivery to your door in as little as one hour

- A Walmart+ membership that gives you perks beyond groceries

- And a digital experience that’s, well... better than most people realize

If that surprises you — perfect. That’s kind of the point.

Introducing: “Walmart. Who knew?”

Our new campaign is built around that exact moment — the double take, the eyebrow raise, the whoa, wait Walmart energy.

Because the biggest surprise isn’t what’s changed, it’s how many people don’t know it’s already here.

“Walmart. Who knew?” is more than a tagline. It’s our invitation to take a second look at the new Walmart.

It’s for everyone who’s been shopping with us for years — and for those who think they know what we’re all about.

Familiar name. Whole new story.

We’re not ditching our roots. We’re just expanding what they grow into.

So the next time you open our app, step into our stores, or spot something unexpected in your feed or neighborhood — give it a second glance. We think you’ll find everything you need and more.

Your neighborhood go-to,

Walmart

(Yes, that Walmart.)

Headline

You Thought You Knew Us. We're Flattered.

The headline reads like a line of dialogue rather than an announcement, setting the letter tone before the release even starts.

Lead paragraph

Dear America, We've been called a lot of things. A big-box store. A budget hero. Your go-to place for all your weekend errands. You've known us for years. Decades. We're flattered.

The lead lists the nicknames people already use for Walmart before pivoting to what has changed, acknowledging the old perception first.

Body

Introducing: 'Walmart. Who knew?' Our new campaign is built around that exact moment — the double take, the eyebrow raise, the whoa, wait Walmart energy. Because the biggest surprise isn't what's changed, it's how many people don't know it's already here.

The campaign name and the insight behind it are stated plainly, giving a reporter a ready-made line to quote.

End mark

Your neighborhood go-to, Walmart (Yes, that Walmart.)

The sign-off closes the letter with the same wink it opened with, keeping one voice from headline to end.

Each passage above is quoted from the release; the note under it is this site's reading.

Why it works

  1. The release is written as a direct letter, Dear America, instead of a standard corporate announcement, matching the tone of the campaign it is describing.
  2. The lead lists the nicknames people already call Walmart, a big-box store, a budget hero, before pivoting to what has changed, acknowledging the old perception instead of ignoring it.
  3. The campaign name itself, Walmart. Who knew?, is stated plainly in the body along with the exact insight behind it, giving a reporter a ready-made line to quote.
  4. Specific facts, such as delivery in as little as one hour and more than half a billion items available online, back up the claim of change with numbers instead of adjectives.
  5. The sign-off, Yes, that Walmart, closes the letter with the same wink it opened with, giving the piece one consistent voice from headline to end.

A prompt to write one like it

Paste this into the AI tool you use, then answer its questions with your own facts. It copies the structure, not the wording.

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